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Get Out of Your Box
By Harvey King
Most of us live our lives surrounded by four walls. The walls represent the box we place ourselves in. As we get older, the walls seem to "grow" higher and higher, and we find it increasingly difficult to scale them . . . keep reading
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Computer Tune-Up
By Rick Bunzel, CRI, Pacific Crest Inspections
Prior to becoming a home inspector, I was involved in hi-tech for 20 years. When people find out abou . . . keep reading
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Telephone Tips
By Sean M. McKenzie, Burlington Home Inspection
You want them to be your customer, but until the appointment is made, they are simply a 'tough customer' on the other end of that line. What do you say when the phone rings and you hear " …I have just signed a contract and would like to know how much you charge for a home inspection." This usually means one of two things: . . . keep reading
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...Managing Your Business
By Rick Bunzel, Mountain View Property Inspections
If you've never heard VoIP, get ready to change the way you think about phone calls. VoIP, or Voice over Internet Protocol, is a method for taking analog audio signals, like the kind you hear when you talk on the phone, and turning them into digital data that can be transmitted over the Internet. . . . keep reading
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The Importance of a Business Plan
So you've decided to become an entrepreneur. Congratulations! Someone once said, "Becoming an entrepreneur is the modern-day equivalent of pioneering on the old frontier." Recently a student asked me for some help in preparing a business plan. During training classes I always stress the importance of preparing a business plan for new as well as experienced home inspectors. . . . keep reading
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Good Customer Relations
When inspecting homes the inspector must respect the property rights of the seller. I try to reassure the seller that my inspection will be gentle to their home and the inspection is visual in nature and non-destructive. Buyers will also appreciate your thoughtfulness and attention to detail and notice that you are treating their new home with respect. . . . keep reading
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Spy's in our Machine
By Rick Bunzel, CRI
It started out with a few phone calls from home inspectors I knew. Their browsers were acting strangely or were slow. Sometimes they would find their homepage changed. Most of the time the fixes were simple and only took a few minutes. Soon I was getting calls that popups were happening all the time and their homepage was changed permanently to something called "aboutblank." Welcome to the latest test of our computing patience, "Spyware." Spyware is akin to parasites we get walking through the woods. Walk or browse into the wrong area and these little beauties jump onto your system and go to work watching your Internet activity or looking through your data for valuable information. . . . keep reading
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Fine Tuning Your Business for 2006
By Rick Bunzel, CRI, Pacific Crest Inspections
Running a small business can sometimes seem like the best of times and the worst of times. On one hand, you can make decisions and changes quickly, since there is little bureaucracy to weigh you down. On the other hand, there's often no formalized structure . . . keep reading
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The Procrastination Prescription
It's the beginning of the day and you've got that dreaded special report to write. You're been putting it off now for a week, but then again, it's not due for another four days. It can wait until tomorrow. . . . keep reading
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Rebooting the Business or Starting Over
In 2004, I finally had my home inspection business running with some momentum. I no longer worried about when the next booking would come in or loosing business while on vacation. Then my family surprised me by announcing they really didn't like living in Colorado. They preferred living on the west coast and closer to family. . . . keep reading
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Spam Killers
Spam is the common name for what is sometimes referred to as 'unsolicited junk e-mail'. In other words, e-mail messages are . . . keep reading
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History of NAHI
Benefits of Membership
