A strategic plan is a "blueprint" of an organization's priorities, which is designed to promote a consistent, well-reasoned decision-making process among leadership. NAHI's strategic plan was created in 2010 in order to guide NAHI's board of directors, committees, and staff in pursuing the following strategic priorities:

1. Increase number and quality of member benefits
2. Increase awareness of the NAHI brand name in the market
3. Enhance functionality and usefulness of the NAHI website
4. Generate strategic partnerships for added member value

The goal of this plan is to increase "connections" to drive business to members and increase their individual knowledge base. NAHI's core values are defined by a commitment to:

1. Excellence
2. Knowledge
3. Service
4. Ethical stewardship
5. Professionalism
6. Independence
7. Responsiveness

Please view a video message from NAHI Past President David Kolesari to hear more about this process and the future of NAHI.